Greeting visitors and directing them to the appropriate department or individuals. 

Answering telephone calls & responding to inquiries via emails or online requests. 

Issuing all types of transcripts and certificates for (Enrolled-Withdrawn-Dismissed-Non-Degree) students.

Respond to official letters from the Public Authority for Civil Information regarding inquiries about the status of students at Kuwait University. 

Making daily financial balance for the online payment service via K.net and sending it to the financial affairs department, along with an annual statistical report for the academic certificate requests.